Are you passionate about delivering outstanding customer service?
Do you thrive in a dynamic, forward-thinking environment?
Green Orchard Recruitment is excited to be partnering with a leading manufacturing business in Cullompton to recruit an additional Customer Service Executive to join their team.
About the Role:
As a Customer Service Executive, you’ll be the first point of contact for a diverse range of clients, providing outstanding service through both phone and email communications. Your role will be pivotal in maintaining and enhancing our clients reputation for excellence.
What You’ll Do:
- Manage customer communication via phone and email with professionalism and efficiency.
- Provide accurate information and resolve any issues promptly.
- Occasionally attend UK-based events and exhibitions to represent the company and engage with clients face-to-face.
- Collaborate with other team members to ensure a seamless customer experience.
What We’re Looking For:
- Excellent communication skills and a friendly, professional manner.
- Strong problem-solving abilities and a proactive approach to customer service.
- Previous experience in a similar role would be advantageous but is not essential.
- A genuine interest in working for a company that values innovation and a positive work culture.
Why This Role?
Our client is not just another manufacturing business; they are a forward-thinking company with an outstanding culture that fosters growth and development. You’ll be part of a supportive team that values your input and provides ample opportunities for personal and professional development.
In return, you’ll enjoy:
- A competitive salary (£26,000 increasing to £28,000 upon completion of 6 month probationary period).
- 25 days annual leave plus bank holidays to ensure a healthy work-life balance.
- The flexibility of hybrid working arrangements post-probation.
- A contributory pension scheme.
- Ongoing learning and development opportunities to help you advance your career.
- Comprehensive company sick pay.
Ready to make an impact?
If you’re ready to be part of a company that values its people and offers a vibrant work environment, we’d love to hear from you.
Green Orchard Recruitment Ltd is acting as a Recruitment Agency in relation to this role.
By applying for this role your details will be submitted to Green Orchard Recruitment. Our Candidate and Privacy Policies explaining how we will use your information is available on our website.